The Second Opinion for Sketchy Emails
Got a message saying your account is “suspended” or a package is “on hold”? Paste it into a free AI and ask it to play fraud investigator. It'll point out the red flags and tell you how to check safely, without clicking a single link.
Why it's useful
Scammers have gotten good. Their emails and texts look official and they're built to make you panic. Asking an AI for a calm second opinion takes 30 seconds, and it explains why something looks fishy, so you get better at spotting the next one yourself.
Which free AI to use
Best free pick: ChatGPT — type chatgpt.com into your web browser, or install the free “ChatGPT” app from your phone’s app store.
Free plan, honestly: Free, and works without signing in. A free account is optional; it saves your chats and unlocks extras like the read-aloud button. Unlimited everyday text chat, but only 3 file or photo uploads per day, and voice chat is limited (OpenAI doesn't say how many minutes).
How to open it: Go to chatgpt.com (or open the ChatGPT app). You can start right away; no account needed. You'll paste into the box at the bottom that says “Ask…” (the exact words vary, such as “Ask ChatGPT”).
Also works in: Gemini also works without signing in. Claude and Copilot handle this well too, but each needs a free account first.
Step by step
- Don't click anything in the suspicious message. No links, no buttons, no “unsubscribe,” and don't call the phone number in it.
- Copy the text of the message. On a computer, drag your mouse over the words to highlight them, then press Ctrl+C (Cmd+C on a Mac). On a phone, press and hold on the text and choose Select all, then Copy.
- Open ChatGPT at chatgpt.com.
- Copy the prompt below with the blue button and paste it into the message box. Don't send it yet.
- Replace the line [PASTE THE MESSAGE HERE] with the suspicious message: tap there and paste. Delete your name, address, or any account numbers that appear in it.
- Press Send and read the verdict and the warning signs.
- If you're still unsure, contact the company yourself using a phone number from your card, your statement, or the company's official website you type in yourself. Never use the one in the message.
The prompt to copy and paste
Press the button to copy it. Then paste it into ChatGPT's message box. Replace anything in [square brackets] with your own details.
I got the message below and I'm not sure if it's real or a scam. Please act like a careful fraud investigator and: 1. Give me your verdict: "Likely a scam," "Possibly a scam," or "Probably legitimate." 2. List the specific warning signs you see (or the reasons it looks real). 3. Tell me exactly what I should do next, and what I should NOT do. 4. Explain how I can check this safely without using any link, phone number, or email address from the message. Here is the message (I've removed my personal details): [PASTE THE MESSAGE HERE]
What the AI might say back
EXAMPLE ONLY This is a made-up sample to show the kind of answer you'll get. Your answer will be worded differently and based on your own situation.
Verdict: Likely a scam.
Warning signs:
- Urgency and fear: “Your account will be permanently closed in 24 hours” is a classic pressure tactic.
- A charge you didn't make: The $389.99 “order” is designed to make you call in a panic.
- A phone number to call: Real companies rarely ask you to call a number in an email to cancel an order. That number likely goes to the scammer.
- Generic greeting: “Dear Customer” instead of your name.
What to do: Don't call or click. Open the Amazon app or type amazon.com yourself and check Your Orders. If there's no $389.99 order, delete the email. Never let anyone who contacts you “remote into” your computer or ask you to pay with gift cards…
Tips
- You can also take a screenshot of a suspicious text and upload it as a photo instead of copying the text (counts toward ChatGPT's 3 uploads a day).
- A good rule that the AI will back up: Medicare, Social Security, the IRS, and your bank will not call or text to threaten you or demand gift cards, wire transfers, or crypto.
- The AI can be wrong in either direction. If it says “probably legitimate” but your gut says no, verify directly with the company anyway.
Privacy note
Before pasting, delete your name, address, and any account, card, or Medicare numbers that appear in the message. And if you've already clicked a link or shared information, call your bank using the number on the back of your card, and report it at reportfraud.ftc.gov.
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